Shipping policy
Last updated: June 30, 2025
Welcome to Kase Grooming! Please read these Terms and Conditions carefully before using our website operated by Kase Grooming ("us", "we", or "our"). By accessing or using the Site (www.kasegrooming.com) and our services, you agree to be bound by these Terms. If you do not agree with any part of the Terms, please refrain from using the site.
1. Shipping Locations
We currently ship across India.
For international orders, please write to us directly at info@kasegrooming.com.
2. Processing & Delivery Time
Orders are typically processed within 1–2 business days (excluding Sundays and holidays). Most deliveries are completed within 5–7 business days from dispatch, depending on location.
3. Shipping Charges
Nominal shipping charges may apply to orders below a specified value. Whether your order qualifies for free shipping will be displayed at checkout.
4. Order Tracking
You will receive confirmation and tracking details once your order has been shipped.
5. Delivery Issues
If the delivery partner is unable to reach the address or recipient after multiple attempts, the package may be returned to us. We will contact you for reshipment, which may incur additional shipping charges.